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Blog

Where guest writers discuss what they think about the current FSTEU Issues.

Eva Baskova
Jacob Fleming Group

What is the future of retail banking?

Eva Baskova discusses the future of retail banking post-global recession.
07 Jul 2010
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Top Stories

Comply or die

FST speaks with Markus Schulz, Chief Compliance Officer at Zurich, about the challenges of a tighter, post-crisis regulatory regime.

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Latest News

Editor’s Choice

  • Essentials in CRM selections

    When it comes to choosing an enterprise-level CRM, one size does not fit all – particularly if you are a financial services firm. For years, CRM vendors made millions selling...
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  • A risky business

    Paul Buelens of East Nets reveals how best to protect against risk in the financial sector.
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  • Fully unified communications

    By Lane. Excellent unified communications platforms such as Avaya Aura Communication Manager go beyond existing telephony and data communications networks to bring together...
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  • What role does authentication play in securing ...

    By FireID. For the financial industry, there is a clear need to ensure that transactions are conducted securely and only by authorized parties.
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  • The great executive pay limits debate

    After City minister Lord Myners warned that bankers who take "reckless risks" with investments could be stripped of future bonuses, executive pay limits could soon find...
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  • Customer power

    How do you define a ‘good’ customer experience? How do you measure it? To find out, Adam Burns put a flower in his hair and took off for San Francisco...
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Readers’ Choice

  • What makes the difference in banking?

    As financial products commoditise fast, one key to outsmarting the competition is business process automation. By Kofax
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  • A change of heart

    If IT doesn't work, the bank doesn't work: why technology is the centre of modern banking, according to Danske CIO Peter Schleidt.
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  • IT 2012

    One of the questions we frequently ask ourselves is how large the IT Department will be in 2012. But the real question shouldn’t be how big the budget will be, but who will be...
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  • The evolution of online banking

    Online and mobile banking are once again hot topics as new business concepts like P2P lending, online personal finance and internet-ready phones hit the market. Jozsef Nyiri of...
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  • Taking the long view

    With its involvement in the Eclipse Foundation, and the evolvement of its Business Intelligence Reporting Tools (BIRT) technology, there is no question that Actuate has fully...
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  • Making a drama out of a crisis?

    Anglo-Romanian Bank Chief Executive Thomas Butler explains that the current downturn is merely a blip that needs to be managed through.
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Executive Interviews

Trust is good for business

Håkan Nordfjell explains how banks can increase revenues and tap new markets if they can give users better ways to authenticate themselves.
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Prevention and protection

Jenny Dugmore reveals the importance of authentication to ensure against identify theft.
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Service quality

Cliff Meltzer explains the benefits of service assurance and outlines the ideal service assurance system.
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Financial Services Technology Summit 2010

Financial Services Technology Summit 2010
8th - 10th March

The Financial Services Technology Summit is an exciting, informative two-and-a-half-day event bringing together C-level technology executives from the financial services industry.