Fully unified communications

Excellent unified communications platforms such as Avaya Aura Communication Manager go beyond existing telephony and data communications networks to bring together voice, messaging, email and voicemail. In the drive to unify communications, however, the humble fax has been somewhat overlooked, despite its business-critical role for many major international organisations – particularly those in the financial services market.

Even though fax usage is actually increasing year-on-year, a fax module is generally not included in the unified communications solutions offered by the major players in the market. Network fax interfaces do not come as standard on the latest generation of multifunction printers that offer so many other benefits to organisations of all sizes. In the financial world, this creates a serious black hole in the ability to meet regulatory compliance standards and results in higher document management costs.

Fortunately, there is a solution which not only results in lower fax costs but which also allows organisations to fully integrate their multifunction printers into their communications network, to virtualise their fax server and to meet mandatory regulatory compliance standards for the handling, storage and retrieval of sensitive data. Passport 4000 Fax Server from Lane is an IP fax solution based on industry leading Dialogic technology so it fully integrates with the majority of unified communications and Voice over IP systems on the market today including those from Avaya, Cisco and Mitel.

“Communications are increasingly moving onto the IP network,” says Peter Fincham, MD at Lane. “We have been at the forefront in developing systems, such as Passport 4000, that allow businesses to move beyond voice to include seamlessly integrated fax capabilities. Open, standards-based platforms, such as those provided by Avaya and others, allow us to deliver complementary solutions that together enable businesses to fully realise the potential of their communications infrastructure.”

For more information please visit www.lanetelecom.com