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	The steps to successful immersive telepresence For financial organisations to get the most out of Telepresence, they need to think beyond the obvious cost reduction and environmental benefits. Hugh McCullen, General Manager of Multimedia Services at Nortel, explains the concept of immersive Telepresence, and gives us his secrets to getting it right. More >>		Compliance pain relief Laura Mooney, Senior Director at Metastorm, on the role of business process management in financial services compliance More >>
	Public image ltd. Syed Hasan, CEO of Responsetek on the necessity of managing the customer experience More >>

Previous Ask the Experts

Tactics for encryption of sensitive data
Dave Hitz, founder and Executive Vice President of NetApp, discusses keeping your all-important data under lock and key.
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130/30 explained
130/30 is a trading strategy growing in popularity. FST asked David Androsoni of EM Applications to explain why.
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OPM: why bother?
Operational performance management (OPM) is critical to routinely measure, monitor and attribute poor performance and reduce or eliminate operational risk, says Graham Mellor.
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Moving online shopping authentication towards a risk based model
Jonathan Gill is managing director of Arcot Systems UK Ltd, a provider of software-based strong authentication solutions.
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Operational Risk Management — Beyond Compliance to Value Creation
By James Lam, President, James Lam & Associates, Inc.
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Why should banks collaborate with the telecoms operators?
With Phishing attacks continuing to be an ongoing problem in the industry, Liisa Kanniainen looks at how mobile technology could be the answer.
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The use of advanced models in operational risk
Santiago Carrillo, Alberto Suárez, Antonio Sánchez. Quantitative Risk Research
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The impact of SEPA on corporate treasurers - Brendan Reilly, JPMorgan
SEPA should revolutionise the European payment market, but what are the practical implications to the corporate treasurer? By Brendan Reilly, JPMorgan
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Corporates need SEPA confidence - Christian Westerhaus, DEUTSCHE BANK
Europe’s corporations should be preparing for SEPA’s 2008 introduction. Christian Westerhaus looks at how leading banks can play an important role in this process.
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The financial services data recovery Q&A
Phil Bridge, Ontrack Data Recovery
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Contactless payment - Gavin Harding, MasterCard
European markets see around €40 billion of low value cash transactions each year.
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Ask the expert - CB Net
Each year the conference industry launches into a round of “topical” events; Basel ll, MIFiD and, now, SEPA.
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Reducing the risk burden
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Keeping insiders out
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Core issues
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Ask the experts
Philippe Gogniat on helping organisations communicate.
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