In an age of uncertainty, how should financial institutions approach the issue of outsourcing and how far should they go?
Difficult times call for new approaches. For IT, that means getting out of the back office and talking business, says Gulf International Bank CIO Seb Kacary.
The internet is making life much easier for consumers, but the same cannot be said for those tasked with satisfying their expectations. FST asks Aviva’s Ian Baxter about the challenges that the digital world brings for financial institutions.
Can e-commerce be all things to all people? HSBC’s Marcus Treacher thinks so.
Javier Perez, President of MasterCard Europe is one of the few company leaders who believes the economic downturn be good for business. He meets Diana Milne and reveals why less is more for the credit card behemoth.