According to a recent report, incidence of employee fraud has rocketed and, as Simon Bevan, National Head of the Fraud Services Unit, BDO Stoy Hayward, writes, business are accruing ever-greater losses at the hands of their own workers.
FST talks to Andie Rees, Senior Vice President at Onyx Software, about practical ways to tackle customer management challenges in the financial services sector, drawing on the exclusive independent research and experiences of some of the company’s major users.