Two case studies from Nimbus Partners illustrate how business process transparency and employee engagement drive governance, risk controls and compliance success.
With social media here to stay, banks should be fully exploring the possibilities this medium brings…but what is the best strategy to adopt in order to stay ahead? Ian Clover investigates.
With so little to differentiate between you and the competition these days, customer experience is a key part of your arsenal. FST looks at the value of customer relationship management in the enterprise.
Despite tightened IT budgets, business intelligence remains a key industry priority, says Helena Schwenk.