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Issue 5

Issue 5 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
ITSM & Performance Mgmt
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ITSM & Performance Mgmt

The evolution of IT operations


Bill Csorba looks at how BSM has driven the management of IT

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Leveraging data centre infrastructures


Data is a core asset for financial services, keeping it and the systems where it resides available 24/7 is today regarded as mission critical, however with the soaring cost of energy keeping costs down in the data centre is also crucial.

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5 Steps that will help You to create Your CMDB


Keeping pace with today´s fast changing IT by Klaus Dettmer, CMDB Specialist, iET Solutions

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Helping Dexia Bank to build a ‘Bank of Tomorrow’


By: Philippe Verhoeven, Managing Director, Retail Banking Initiative-EMEA Hewlett-Packard Company

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Customer Service and Network Performance: Aligning Business Service and IT for Success


A business where the delivery of customer services depends on vital telephone and internet technologies needs a reliable, scaleable and robust network infrastructure. To effectively deliver service to its clients and users, Grass Roots Group (GRG) of

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