"The latest financial news covering the european financial markets..."
New Account

The Magazine

Issue 7

Issue 7 E-magazine
  • Previous Issues

Sponsors

Platinum Sponsors
Gold Sponsors
Silver Sponsors
Platinum Sponsors
Gold Sponsors
Silver Sponsors

Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
25 May 2011
Interactive Technology
1 of 7 Previous | Next
Interactive Technology

Meet the architect


José María Fuster, Group CIO of banking giant Grupo Santander, talks to FST homas about building a global infrastructure and technology’s relationship with business.

No Comments

Public image ltd.


Syed Hasan, CEO of Responsetek on the necessity of managing the customer experience

No Comments

Customer opinion and trust


By Syed Hasan, CEO at Responsetek

No Comments

The missing link


Rachel Hunt, Research Manager for Financial Insights European Banking Practice, on customer experience through business process optimisation

No Comments

Why effective customer interaction is the key to success in the UK retail banking sector


Online banking has become a mainstream access method for retail customers on both sides of the Atlantic. However, studies have revealed high levels of dissatisfaction with the level of service provided by retail banks in the UK. A growing number of i

No Comments
1 of 7 Previous | Next