Voice signatures launched by Voice Commerce

Like retina scans, it sounds like something from a sci-fi film; Voice Commerce has launched a platform that enables businesses in the UK to authenticate and authorise transactions using 'voice signatures'.

Voice Commerce used technology from Nuance Communications, in particular the VoiceTransact Trust Centre platform, which offers easy, cost effective voice-based prevention against identity theft and fraud.

The key to successful voice signatures and validation is real-time acceptance, through any medium in any location. Voice Commerce claim that the new platform can achieve just that; real-time authentication.

The voice signatures combine an individuals voice biometrics with their transactional history, trends and location patterns.

Nick Ogden, CEO, Voice Commerce, says: "The Trust Centre will provide businesses with the capability to offer authentication and verification services across a wide spectrum of sectors, including healthcare, aviation and financial services, which has historically been a significant challenge for businesses."

VoiceTransact Trust Centres

With the aid of Nuance, Ogden confirmed that Voice commerce is working quickly to roll-out VoiceTransact Trust Centres worldwide through its existing 51-country network.

"Over the coming year we expect to see the use of our guaranteed voice signatures become commonplace in financial services replacing passwords and PINs. Since we already all use our voice as the natural way to authenticate oneself, voice signatures are inherent for consumers to use and it means an end to having to remember multiple pins and passwords," he claims.

The new service comes shortly after Voice Commerce received authorisation from the Financial Services Authority to establish as a Payment Institution under the European Payment Services Directive (PSD). The firm has also since become the first payments institution under the PSD to become a principal member of Visa Europe.

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