Meet the architect Financial Services Technology (Europe)              A new outlook? Financial Services Technology (Europe)              Technically speaking Financial Services Technology (Europe)              Key passions Financial Services Technology (Europe)              Future visions Financial Services Technology (Europe)              Money talks Financial Services Technology (Europe)              Intelligent risk taking Financial Services Technology (Europe)              Automatic for the people Financial Services Technology (Europe)              Criminal minds Financial Services Technology (Europe)              Tracking down dirty cash Financial Services Technology (Europe)             
Contributors

José María Fuster
José María Fuster
Group CIO, Grupo Santander
Meet the architect

Peter Leukert
Peter Leukert
Group CIO, Commerzbank
Towering ambitions

Christian Noyer
Christian Noyer
Governor of the Banque de France
Growing pains

Annick Loks
Annick Loks
ISO, ING Belgium
Making things secure

Jochen Moeller
Jochen Moeller
CTO, Dresdner Kleinwort
Key passions

Roundtables

A cashless society
The Single Euro Payments Area (SEPA) initiative will enable customers to make cashless euro payments to anyone located anywhere in the area. But how well are the member states prepared for the shift to a cashless society. FST asked Capgemini’s Nick Ford, Equens’ Manfred Schuck, Open Way’s Wim Pardon and PBS’ Susanne Brønnum.
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Get accustomed to…
As customers are ultimately the key to success for any business, CRM programmes are becoming more and more popular. FST spoke with Verizon Business’ Roberta Mackintosh, Talisma Corp’s Jon McNerney, Dimension Data’s Jean-Marc Pajot, Verint Systems’ Richard Ray and Graham Technology’s Paul White to find out more.
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Previous Roundtables

Risky business
The financial institutions are facing increasing pressure to comply with ant-money laundering (AML) legislation, especially with the introduction of the controversial Third AML Directive. FST asked Dharmesh Mistry, of edge IPK, and Dun & Bradstreet’s Malcolm Parker to discuss how Europe is coping with the regulations.
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How’s your relationship?
For financial services providers, maintaining good relations with consumers is no longer a fringe concern. If you don’t keep your customers happy, your competitors will be only too keen to step in. FST spoke with KANA Software’s Lindsay McEwan, Gagan Bhatnagar of Capgemini, Avaya’s Gordon Loader and Danny Singer of Noetica about this increasingly vital front in the battle for market share.
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EXECUTIVE ROUNDTABLE: BUILDING A VIABLE CONTACTLESS PAYMENT MODEL
Most of the industry is exploring the possibility of contactless, low value payments. We brought five experts, Cardis’s Nebo Djurdjevic, Ingenico’s Nick Parsons, Kabira’s Paul Sutton, MasterCard’s Gavin Harding, and Rahaxi’s Paul Egan to discuss.
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Executive Roundtable: Mobile signatures
The rising cost and incidents of online fraud means the industry is in search of a solution to secure online banking and card-not-present transactions. FST brought together four industry experts to discuss the prospects of using mobile phones as a secure signing device. Egons Gailitis from Lativijas Banca, Liisa Kanniainen from Nordea, Dag-Inge Flatraaker from DnB NOR and Tapio Vailahti from Valimo Wireless discuss.
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Executive Head-to-Head: Strategic risk management
In today’s world of complicated hedge-funds and derivatives, as well as threats from global warming and terrorism, keeping on top of your enterprise’s risk exposure is imperative.
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Executive Head to Head: ATM security
Data – be it market data, customer data, or risk data – is the lifeblood of the financial services. And yet as an industry we’re not necessarily the best at getting the best of this valuable commodity. Philippe D’Argent from Avocent and Richard Harris from DataMirror discuss how firms need to build a more intelligent enterprise.
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Executive Head-to-Head: The ins and outs of data management
In the 40 years since their inception, ATMs have become an integral part of the banking landscape. Many of us rarely visit our bank branch these days, preferring a trip to the ATM as our primary point of contact with the bank. Of course, with so much cash distributed remotely physical security is a key factor for banks. Tom Hartmann, of Sargent and Greenleaf, and Nick Aveyard of Spinnaker International, two experts in ATM physical security got together to discuss how to ensure that ATMs remain safe.
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Head to Head: Data management
Data – be it market data, customer data, or risk data – is the lifeblood of the financial services. And yet as an industry we’re not necessarily the best at getting the best of this valuable commodity. Phillipe D’Argent from Avocent and Richard Harris from DataMirror discuss how firms need to build a more intelligent enterprise.
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Meeting the data challenge
Data is getting bigger and more important every day – so why is it still being ignored and/or poorly treated? Here Carsten Kraus of Omikron Data Quality, Steve Tuck of Datanomic and Asset Control’s Martijn Groot explain how to meet the challenge head on.
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Executive roundtable: SEPA Payments
The Single European Payments Area (SEPA) aims to create a standardised and integrated payments environment.
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Executive Roundtable – Core banking
Core banking systems are at the heart of every financial institution’s operations. Yet for the most part they are based on aging mainframe technology, that is rapidly approaching its sell-by-date.
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Beyond the hype
What’s driving the recent surge in interest in SOA and what benefits can it bring to FSIs. We brought together five experts in the field to find some answers to these questions and to get a real insight to why we need SOA now more than ever.
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The Publication COVER: FST EU 7

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